Need support? We’ve got you covered!
Yes, we do! You can reach out via text, phone, or email. We also provide support through any social media channel you like. Our hours are 11 AM to 6 PM, Monday to Friday. Feel free to contact us anytime…
FAQ Category Webdesign
Do you offer refunds?
We’re happy to offer refunds! Just make sure to dispute any invoice within 5 days from the purchase. After that, invoices are final, and late fees may apply. You can cancel a project within 24 hours of the start date…
What are these steps?
We receive and process the order. We design and set your order (Brainstorming). We start developing your new website. We send examples according to the order package. We test the website. If we have to, we communicate via text and email.…
How Long Does the Design/Project Take?
The timeline for our work is a collaborative effort between the client and the designer. If the client takes too long to respond to revisions, it may extend the project duration. The duration typically depends on the chosen package. For…
If I Would Like to Cancel My Order?
After the design process has commenced, the design fee becomes non-refundable. However, you can cancel your order within a minimum of 4 hours after making the payment.
How Does the Domain Registration Work?
When you select your desired domain extension, you have the option to provide us with the domain name you would like us to register for you. If there are any issues with your chosen domain, we will promptly contact you…
Where Will I Receive My Final Design or Project?
Every item is delivered via Email or Text message. The client can request the delivery in either.
How is The Revision Process?
The client receives the initial design, and from there, the client has the creative freedom to mix colors, request any desired changes, or even provide an external sketch or concept for the design. We incorporate these inputs into the new…
How Does the Revision Process Work?
The client receives the designs and can adjust colors, request changes, or even provide an external sketch for the designer to incorporate into the new revisions
How long Does it Take to Complete the Designs?
All the work is a collaborative effort between the client and the designer. If the client delays in responding to revisions, it will extend the timeline. The duration typically depends on the chosen package. We also offer a Skip Queue…
How Does the Domain Works?
Right when you select the desired domain extension, you have the option to provide us with the domain you’d like us to register. If there are any issues with your domain, we will promptly contact you via text or email.