Got Questions
    • We’re happy to offer refunds! Just make sure to dispute any invoice within 5 days from the purchase. After that, invoices are final, and late fees may apply. You can cancel a project within 24 hours of the start date to keep your deposit. For order cancellations, email contact@youaskwecreate.com with your Order Name and Invoice Number.

    • Effective marketing strategies can include social media promotion, book signings, press releases, conferences, and utilizing email lists. Many authors also invest in paid advertising and collaborate with book bloggers. Depending on the services you choose, we can also handle the marketing for you.

    • Yes, absolutely! With our self-publishing services, you retain full rights to your book. Unlike traditional publishing contracts, where rights may be negotiated, you maintain complete control and ownership over your work.

    • We offer basic proofreading to make your manuscript more polished and professional, ensuring it is clear and engaging for your audience.

    • Yes, we offer professional cover design services to help your book stand out and attract readers. This includes designs for audio, e-book, and print formats.

    • Manuscripts can typically be submitted via email or through our online submission form. Please ensure it follows our submission guidelines.

    • Yes, we submit your books to major retailers such as Amazon, Barnes & Noble, Apple Audible, Google Books and other independent bookstores.

    • Yes, it depends on the services that the author chooses. Please contact us for more details.

    • We offer ongoing support, including marketing assistance, and help with any issues that may arise.

    • Yes, many authors choose to publish in both formats (print and e-book) as well as audiobook to reach a wider audience.

    • Before you can use your domain with us, we will need you to redirect DNS. This process involves pointing your domain's DNS settings to our specified configuration for seamless integration. We'll guide you through the steps to ensure a smooth transition.

        1. Access Your Domain Registrar's Dashboard:
          • Log in to the dashboard or control panel of your current domain registrar.
        2. Locate DNS Settings:
          • Navigate to the DNS settings or domain management section. This might be named DNS Management, Name Servers, or a similar term depending on your registrar.
        3. Update Name Servers:
          • Look for an option to update or change the name servers associated with your domain to ours nameserver. You'll typically find fields to input primary and secondary name servers.
            • We will send that information via text or email.
        4. Enter New Name Servers:
          • Replace the existing name servers with the ones provided by your new hosting provider or service. These name servers contain the DNS information necessary for your domain to function on the new platform.
        5. Save Changes:
          • Save the changes you've made to the name servers. This action notifies the domain's authoritative DNS servers of the update.
        6. Propagation Time:
          • Keep in mind that DNS changes may take some time to propagate across the internet. This process can vary, but usually takes from a few hours to 48 hours. During this period, some users may see the old DNS settings, while others see the new ones.
        7. Verify DNS Configuration:
          • After propagation, verify that the DNS settings are updated. You can use online tools or check with your new hosting provider to confirm the changes.
        8. We will inform you if there are any issues during the process.
          • To ensure accessibility with the new DNS settings, we will conduct tests on the URL and keep you updated. Please be aware that it may take some time for the changes to fully take effect.

      Remember, the specific steps can vary slightly depending on your domain registrar's interface. If you encounter any difficulties or if your registrar has specific instructions, it's recommended to consult their support documentation or contact their customer support for assistance.

    • When you register a domain with YouAskWeCreate, you typically own it for an initial period, commonly one year. Here's how the ownership duration works with us:

      1. Registration Period:
        • Your initial registration with YouAskWeCreate is often for a one-year period.
      2. Renewal and Auto-Renewal:
        • To maintain ownership of your domain, it's essential to renew it before the registration period expires. At YouAskWeCreate, we provide an auto-renewal option, ensuring your domain is automatically renewed before expiration, preventing unintentional lapses in ownership.
      3. Grace Period:
        • If, for any reason, you miss the renewal deadline, we offer a grace period during which you can still renew the domain without losing ownership. The specific duration of this grace period is outlined in our policies, usually is for a week or less.
      4. Redemption Period:
        • In the event the domain is not renewed even after the grace period, YouAskWeCreate provides a redemption period. During this time, you can still reclaim ownership by paying a redemption fee, although it is typically higher than the standard renewal fee.
      5. Release to Public:
        • If a domain is not renewed even after the redemption period, it may be released to the public for registration by anyone interested.
      6. Domain Transfers:
        • You can also transfer your domain to another registrar if you wish. Domain transfers often come with a one-year extension of the registration period.

      At YouAskWeCreate, we ensure a smooth and hassle-free process for managing your domain ownership. We're here to help you maintain uninterrupted services associated with your domain, including websites and emails. It's essential to keep track of your domain's expiration date and renew it on time to avoid any disruption in services associated with the domain, such as websites and emails.

    • At Youaskwecreate, we understand the value of efficiency. Our team will handle all the steps involved in transferring your domain to another registrar swiftly. However, the success of this process relies on seamless communication. As we work together, prompt responses from you will enable us to expedite the transfer smoothly. Rest assured, Youaskwecreate is committed to making this experience quick and hassle-free for you.

      1. Unlock Your Domain:
        • We will take care of unlocking your domain if necessary, ensuring it's ready for transfer.
      2. Obtain the Authorization Code (EPP Code):
        • We'll obtain the Authorization Code (EPP code) from your current registrar on your behalf.
      3. Initiate the Transfer with the New Registrar:
        • Sign up with Youaskwecreate, and we will handle the entire domain transfer process. You only need to provide us with the domain name.
      4. Confirm the Transfer:
        • We'll guide you through the confirmation process, making it hassle-free for you.
      5. Wait for Transfer Approval:
        • We'll monitor the transfer progress and keep you informed throughout. No need to worry about the technicalities.
      6. Verify Domain Settings:
        • Once the transfer is successful, we'll review and update your domain settings, including DNS records, making sure everything aligns with your preferences
      1. Domain Registration Time:
        • After you purchase a domain, it usually takes a short period for the registration process to complete. In most cases, you should be able to access the URL address during (the revision project phase) after email verification project is confirmed.
      2. DNS Propagation:
        • It takes some time for these changes to propagate across the global DNS network. This process is known as DNS propagation, We immediately begin working to add your new URL to your project website.
        • DNS propagation can take, but not to, anywhere from a few hours to 48 hours or more.
      3. Account Verification:
        • Some domain registrars may require account verification, especially for new accounts or certain domain extensions. This process may involve confirming your contact information or providing additional documentation.
      4. Domain Transfer Time:
        • If you are transferring a domain from one registrar to another, the process typically takes several days. The exact duration depends on the policies of the involved registrars and any additional steps required for the transfer.
      5. Technical Setup:
        • Access to your domain also depends on the technical setup you have in mind. For example, if you are connecting the domain to a web hosting service, you'll need to configure the DNS settings appropriately, and the time for these changes to take effect is subject to DNS propagation.
    • We handle everything for you, so you don't have to deal with the complexities. We understand how challenging it can be to navigate through these difficulties, unless the client prefers to transfer the domain to their account and manage all DNS and settings themselves.

    • For Domain Transfers: Once you initiate the domain transfer, we will begin the process to link it with your new project. The domain will be registered with our hosting services. Following this, you will receive an email containing instructions and necessary information for the domain transfer, if applicable. Please note that the domain transfer process may take 3 to 4 days to complete.

      First step: Once you purchase the (transfer package) on our website or on the top of this page, please follow these steps. We will contact you via text to gather all the necessary information below.

      Email or text transfer guide instructions will contain:

      1. Contact your registrar:
        • Reach out to the domain register team expressing your intent to transfer your domain. Provide the domain name and any specific preferences you may have.
      2. Unlock Your Domain:
        • If your domain is currently locked, your current domain registrar will guide you on how to unlock it. This is a crucial step in preparing for the transfer.
      3. Authorization Code (EPP Code):
        • We'll request the Authorization Code (EPP code) to successfully transfer the domain to us. This code ensures a secure transfer. Be prepared to confirm your identity with your current registrar if required.
      4. Initiate Transfer:
        • We'll initiate the transfer on your behalf with the provided details. Expect to receive notifications from both your current registrar and us during this process. We need to work together via your preferred communication to succeed in the transfer.

      Remember:

        • Follow the instructions in the email notifications to confirm the transfer. Prompt responses from you will expedite the process.
        • We'll provide a final confirmation once the transfer is complete. You can now sit and relax, we do the rest.

      Remember, open and timely communication from your end ensures a swift and successful domain transfer. If you have any questions or concerns at any step, don't hesitate to reach out to our support team via chat or text.

       

    • Youaskwecreate offers Generic Top-Level Domains :

      • .com (commercial)
      • .org (organization)
      • .net (network)
      • .info (information)
    • When you purchase a domain name, you are essentially acquiring the rights to use that specific web address for a specified period, usually on an annual basis. Therefore, the primary purpose of a domain name is to provide a unique and memorable address for your website.

      Include in your purchase:

      • Privacy Protection:

      This feature shields your personal information from being publicly displayed in the WHOIS database, enhancing the privacy and security of your domain registration.

      • Domain URL

      This is the unique web address associated with your domain. You have the right to connect it to any website of your choice, one at a time.

      • Rights to Transfer:

      You have the option to transfer your domain to another registrar for an additional fee, according to the package you had chosen at the time of the purchase. This provides flexibility in managing your domain registration. In most cases take 3 to 5 days and additional steps are required to complete this action.

      • Transfer Lock:

      The transfer lock feature adds an extra layer of security by preventing unauthorized transfers of your domain to another registrar without your explicit permission.

      • Customer Support:

      Access to customer support services ensures that you can reach out for assistance or information regarding your domain registration.

    • For Domain Transfers: Once you initiate the domain transfer, we will begin the process to link it with your new project. The domain will be registered with our hosting services. Following this, you will receive an email containing instructions and necessary information for the domain transfer, if applicable. Please note that the domain transfer process may take 3 to 4 days to complete.

      For first-time domain purchases: Typically, any domain becomes available within one to two hours. However, access to domains acquired after business hours will be granted on the next business day. Only after the project is initiated will the domain be attached to your new website. Following the initiation, you will receive an email or text confirming that the project has started. Subsequently, you will receive another email with examples, allowing you to observe the progress and shaping of your new website. At that point, you'll be able to view examples for your new website and domain, aligned with the website plan you purchased.

      Please be aware that any domain purchased or transferred here will remain with your new registrar, within our hosting registry. Only then will we be able to commence work.

    • We need basic information about your business, your design preferences, any existing branding, and the main goals for your website. The more details you provide, the better we can tailor our services to meet your needs.

    • Yes, we do! You can reach out via text, phone, or email. We also provide support through any social media channel you like. Our hours are 11 AM to 6 PM, Monday to Friday. Feel free to contact us anytime during these hours!

    • We’re happy to offer refunds! Just make sure to dispute any invoice within 5 days from the purchase. After that, invoices are final, and late fees may apply. You can cancel a project within 24 hours of the start date to keep your deposit. For order cancellations, email contact@youaskwecreate.com with your Order Name and Invoice Number.

    • The client receives the initial design, and from there, the client has the creative freedom to mix colors, request any desired changes, or even provide an external sketch or concept for the design. We incorporate these inputs into the new design revisions, ensuring that your vision and preferences are fully realized.

      • We receive and process the order.
      • We design and set your order (Brainstorming).
      • We start developing your new website.
      • We send examples according to the order package.
      • We test the website.
      • If we have to, we communicate via text and email.
      • We send examples and make desired revisions and changes.
      • You have a new working website!
    • The timeline for our work is a collaborative effort between the client and the designer. If the client takes too long to respond to revisions, it may extend the project duration.

      The duration typically depends on the chosen package. For clients who need a faster turnaround, we offer a “Skip QUEUE Add-on” to expedite the process.

    • After the design process has commenced, the design fee becomes non-refundable. However, you can cancel your order within a minimum of 4 hours after making the payment.

    • We offer webpage translation into multiple languages. Check the Translate Add-on for details on available language options.

    • When you select your desired domain extension, you have the option to provide us with the domain name you would like us to register for you. If there are any issues with your chosen domain, we will promptly contact you via text or email using the contact information you provided.

    • Every item is delivered via Email or Text message. The client can request the delivery in either.

    • Yes, we do! You can reach out via text, phone, or email. We also provide support through any social media channel you like. Our hours are 11 AM to 6 PM, Monday to Friday. Feel free to contact us anytime during these hours!

    • We’re happy to offer refunds! Just make sure to dispute any invoice within 5 days from the purchase. After that, invoices are final, and late fees may apply. You can cancel a project within 24 hours of the start date to keep your deposit. For order cancellations, email contact@youaskwecreate.com with your Order Name and Invoice Number.

    • Every item is delivered via Email or Text message. The client can request the delivery in either.

    • The client receives the initial design, and from there, the client has the creative freedom to mix colors, request any desired changes, or even provide an external sketch or concept for the design. We incorporate these inputs into the new design revisions, ensuring that your vision and preferences are fully realized.

      • We receive and process the order.
      • We design and set your order (Brainstorming).
      • We start developing your new website.
      • We send examples according to the order package.
      • We test the website.
      • If we have to, we communicate via text and email.
      • We send examples and make desired revisions and changes.
      • You have a new working website!
    • The timeline for our work is a collaborative effort between the client and the designer. If the client takes too long to respond to revisions, it may extend the project duration.

      The duration typically depends on the chosen package. For clients who need a faster turnaround, we offer a “Skip QUEUE Add-on” to expedite the process.

    • After the design process has commenced, the design fee becomes non-refundable. However, you can cancel your order within a minimum of 4 hours after making the payment.

    • When you select your desired domain extension, you have the option to provide us with the domain name you would like us to register for you. If there are any issues with your chosen domain, we will promptly contact you via text or email using the contact information you provided.

    • The client receives the designs and can adjust colors, request changes, or even provide an external sketch for the designer to incorporate into the new revisions

    • All the work is a collaborative effort between the client and the designer. If the client delays in responding to revisions, it will extend the timeline.

      The duration typically depends on the chosen package. We also offer a Skip Queue Add-on for clients who need faster service.

    • Getting started is easy! Just fill out our ; fill it up with your project details, and we’ll get back to you within 24 hours to discuss your needs and provide a quote. Alternatively, you can visit youaskwecreate.com and choose one of our monthly or yearly packages.

    • Yes, we do! You can reach out via text, phone, or email. We also provide support through any social media channel you like. Our hours are 11 AM to 6 PM, Monday to Friday. Feel free to contact us anytime during these hours!

    • We’re happy to offer refunds! Just make sure to dispute any invoice within 5 days from the purchase. After that, invoices are final, and late fees may apply. You can cancel a project within 24 hours of the start date to keep your deposit. For order cancellations, email contact@youaskwecreate.com with your Order Name and Invoice Number.

    • The client receives the initial design, and from there, the client has the creative freedom to mix colors, request any desired changes, or even provide an external sketch or concept for the design. We incorporate these inputs into the new design revisions, ensuring that your vision and preferences are fully realized.

    • The client receives the designs and can adjust colors, request changes, or even provide an external sketch for the designer to incorporate into the new revisions

    • All the work is a collaborative effort between the client and the designer. If the client delays in responding to revisions, it will extend the timeline.

      The duration typically depends on the chosen package. We also offer a Skip Queue Add-on for clients who need faster service.

    • Right when you select the desired domain extension, you have the option to provide us with the domain you'd like us to register. If there are any issues with your domain, we will promptly contact you via text or email.

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