Can I Use My Current Domain Registrar?

Before you can use your domain with us, we will need you to redirect DNS. This process involves pointing your domain’s DNS settings to our specified configuration for seamless integration. We’ll guide you through the steps to ensure a smooth transition.

    1. Access Your Domain Registrar’s Dashboard:
      • Log in to the dashboard or control panel of your current domain registrar.
    2. Locate DNS Settings:
      • Navigate to the DNS settings or domain management section. This might be named DNS Management, Name Servers, or a similar term depending on your registrar.
    3. Update Name Servers:
      • Look for an option to update or change the name servers associated with your domain to ours nameserver. You’ll typically find fields to input primary and secondary name servers.
        • We will send that information via text or email.
    4. Enter New Name Servers:
      • Replace the existing name servers with the ones provided by your new hosting provider or service. These name servers contain the DNS information necessary for your domain to function on the new platform.
    5. Save Changes:
      • Save the changes you’ve made to the name servers. This action notifies the domain’s authoritative DNS servers of the update.
    6. Propagation Time:
      • Keep in mind that DNS changes may take some time to propagate across the internet. This process can vary, but usually takes from a few hours to 48 hours. During this period, some users may see the old DNS settings, while others see the new ones.
    7. Verify DNS Configuration:
      • After propagation, verify that the DNS settings are updated. You can use online tools or check with your new hosting provider to confirm the changes.
    8. We will inform you if there are any issues during the process.
      • To ensure accessibility with the new DNS settings, we will conduct tests on the URL and keep you updated. Please be aware that it may take some time for the changes to fully take effect.

Remember, the specific steps can vary slightly depending on your domain registrar’s interface. If you encounter any difficulties or if your registrar has specific instructions, it’s recommended to consult their support documentation or contact their customer support for assistance.

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