Today day: 22nd April 2025
Definitions and legal references
- This Website (or this Application)
- The property that enables the provision of the Service.
- Owner (or We or Us)
- youaskwecreate – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
- Product (or Service)
- Product (or Service) refers to the items provided by this Website as described on this Website.
- User (or You)
- The natural person or legal entity that uses this Website.
Thanks for purchasing our products ( or subscribing to our services) at youaskwecreate.com. If, for any reason, you are not completely satisfied with your purchase or service subscription at youaskwecreate.com, we offer a straightforward return and refund process.
Please review the following guidelines:
Return Eligibility:
To be eligible for a return, please ensure that: All service and product orders must be canceled within 24 hours of purchase, and before any project inquiries or work commence. You must provide a receipt or proof of purchase.
Exemptions:
Certain types of goods and services are exempt from returns, including upfront deposits for project orders if cancellation is requested after 24 hours from the initial order. After 24 hours, all sales are considered final. All cancellation requests must be sent via email to contact@youaskwecreate.com, including the Order Name and Order Invoice Number. Please double-check your order details before sending the cancellation email. Please note that we require a deposit to initiate production. Digital products that are downloadable, licensed, or accessed on a subscription basis are not eligible for returns. Refund Policy: You have a 24-hour window from the date of purchase to request a full refund. After this 24-hour period, refund requests will not be accepted. We encourage our customers to contact us during this time frame at 561-888-0178 or on the website chat located on the home page botom page, to ensure their purchase meets the return requirements. To request a refund, please provide your order details, full name, and invoice number through our Customer Service chat on the website.
Remember, In order to qualify for a refund:
The product or service must be notified for return within 24 hours. You must provide the receipt or proof of purchase. Contact Us: If you would like to request a refund or have any questions, please don’t hesitate to contact us using the following information:
- Phone : 5618880178
- Email : contact@youaskwecreate.com
Use the chat link on the bottom right of the homepage.
Sale Items:
Please note that only specific regular-priced items are eligible for refunds. Sale items cannot be refunded.
Late or Missing Refunds:
If you haven’t received your refund, please first check your bank account or contact your bank. If the issue persists, please reach out to us.
Shipping:
You are responsible for covering the shipping costs when returning an item. Shipping costs are non-refundable. The time it takes for an exchanged product to reach you may vary depending on your location.
Refund Processing:
Once we receive your inquiry, our team of professionals will proceed to process your refund. The refund will be credited to the original payment method used during the purchase. Please allow up to 5 to 7 business days for the refund to reflect on your account or credit card statement.
Cancellations:
Cancellations made after 24 hours from the project start date will result in the total loss of the deposit. To reschedule, another deposit must be paid according to the terms specified in the initial sales invoice or as agreed upon with the designer based on the project’s scope. Orders must be canceled within 24 hours of placement. After 24 hours, all sales are considered final. To cancel an order, please email us at contact@youaskwecreate.com, including the Order Name and Order Invoice Number. Please review your details before sending the cancellation email, as we require a deposit to initiate production.
Additional non-returnable items:
- Gift cards
- Downloadable software products
There are certain situations where only partial refunds are granted:
Please reach to us to discuss inquires  Please read and understand the entire agreement outlined above. If you have any questions or concerns regarding these terms, please reach out to us before indicating your acceptance. We reserve the right to adjust our product prices at any time. If you have any additional questions, feel free to contact us using the contact information below. youaskwecreate Florida United States Phone: 5618880178 Email : contact@youaskwecreate.com
Last Updated : October 22, 2023